Details: Job Title: Field EngineerRequisition Number: 7357Location(s): US - REMOTEAbout Us: Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With nearly 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 33,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), point of sale (POS), supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in California, with offices and affiliates worldwide.Role Summary/Purpose:A Local Platform Specialist has two key areas of responsibility: 1. is responsible for installing, maintaining, and troubleshooting all Epicor supplied computer hardware, including Dell PC's, Dell Servers, Laser Printers, Receipt printers, Cash Drawers, Barcode Scanners, and advanced network equipment, 2. is responsible for meeting monthly quota in billable services.Essential Responsibilities:• Performs installs, upgrades, and remedial repairs for an assigned customer base (applicant must be proficient with networks and troubleshooting).• Develop and maintain a high level of expertise across Epicor Retail products• Work with Epicor clients and understand their needs to provide them with appropriate solutions.• Promote company products and services and generate a monthly revenue stream in billable services.Qualifications/
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