Repair Technician C - Car Care

Details: Schedule Required:   Variable schedule to fit store needs; Store hours: M-F, 7 am to 7 pm; Sat 8 am to 5 pm; Sun 10 am to 4 pm Special Info:   Competencies: Mechanical/Technical PURPOSE: The Repair Technician C is responsible for the accurate and timely repair and maintenance of customer vehicles, including passenger vehicles and light and medium-duty trucks. The technician positively influences customer satisfaction and profitability by completing high-quality repairs and demonstrating excellent communication skills. ESSENTIAL FUNCTIONS: Ability to complete, at a minimum, the following repairs: suspension and steering diagnosis and repair, brakes diagnosis and repair, ability to diagnose basic electrical problems and repair, diagnose and repair basic heating and air conditioning. (50%) Maintains knowledge of general automotive skills, and continue to develop additional technical skills, to enable flexibility in work assignments. (5%) Maintains a clean, well-organized work area. Properly maintains tools and equipment and follow safety procedures as outlined in the safety information supplied by each equipment manufacturer and corporate safety policies. (5%) Organizes the work presented and plan for the highest efficiency in the performance of all job functions, including vehicle movement. (5%) Accurately performs repairs and maintenance on all vehicles as specified in manufacturer-designed procedures or accepted industry practices. (5%) Accurately completes all paperwork, including, repair information on work orders, information for state and emission inspections, etc. (5%) Verifies repairs are properly completed by re-testing repaired system to ensure proper function and road tests vehicles, as necessary, to identify concerns or validate repair. (5%) Returns vehicles in clean condition; ensure customer convenience settings are as the customer left them in the vehicle; does not disturb personal property in the vehicle unless movement is required for repair procedures. (5%) Completely reviews repair orders with Service Advisor to ensure all repairs requested are completed. (5%) Obtains approval from Service Advisor, who will create an estimate and obtain customer approval before work begins. (2%) Submits written request to the service advisor for approval to sell any additional items that are identified and determined to be worn or defective upon disassembly of a system or sub system. (2%) Reads, understands and utilizes appropriate technical bulletins. (2%) Attends automotive classes, meetings, and seminars as recommended by management. (1%) Serves as a back-up for parts and material pick-up and delivery. (2%) Performs other related duties as required. (1%)

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